Privacy Policy

Effective: 2 September 2025 • Last updated: 2 September 2025

Table of Contents

  1. Introduction
  2. Information We Collect
  3. How We Use Information
  4. Data Sharing and Disclosure
  5. Cookies and Tracking
  6. Data Retention
  7. Your Rights
  8. Children and Student Data
  9. Data Security
  10. International Data Transfers
  11. Changes to this Policy
  12. Contact Us

Introduction

This Privacy Policy explains how 1xSkills collects, uses, shares, and protects your personal data when you use our Service.

By using the Service, you agree to this Privacy Policy. If you do not agree, please discontinue use.

This Policy applies to individual users, institutional users, and visitors of our website and platform.

Information We Collect

We collect personal, usage, and content data necessary to provide and improve the Service.

  • Account Information: name, email, institution, subscription plan.
  • Usage Data: interactions with features (e.g., quizzes, uploads, search).
  • User Content: materials you upload (PDFs, slides, YouTube URLs, notes).
  • Device/Technical Data: IP address, browser type, cookies, log data.
  • Payment Information: processed securely via third-party providers (we do not store card details).

How We Use Information

We use your information to provide services, personalize learning, improve features, and comply with legal obligations.

  • To create and manage your account.
  • To generate summaries, quizzes, and other AI Outputs.
  • To provide customer support and respond to inquiries.
  • To analyze usage trends and improve the Service.
  • To process payments and manage subscriptions.
  • To comply with applicable law, prevent fraud, and ensure platform security.

Data Sharing and Disclosure

We do not sell your personal data. We only share data with service providers or as required by law.

  • Service Providers: hosting, analytics, payment processors, CRM tools.
  • Institutional Accounts: with administrators for seat management and compliance.
  • Legal Compliance: if required by law, regulation, or legal process.
  • Business Transactions: in case of a merger, acquisition, or reorganization.

Cookies and Tracking

We use cookies and similar technologies to improve functionality and analyze usage.

Cookies help us remember your preferences, keep you signed in, and measure performance.

You can disable cookies in your browser settings, but some features may not work properly.

Data Retention

We retain personal data as long as necessary to provide the Service, unless a longer period is required by law.

You may request deletion of your data at any time via support@1xSkills.com.

Backups and logs may be retained for limited periods for security, audit, and compliance.

Your Rights

You have rights over your personal data, including access, correction, deletion, and portability.

  • Access: request a copy of your personal data.
  • Correction: request updates or corrections to inaccurate information.
  • Deletion: request deletion of your account and data.
  • Portability: request export of your data in a structured format.
  • Objection: opt out of certain processing activities (e.g., marketing emails).

Children and Student Data

Special protections apply when students or minors use the Service.

If you are under the age of majority in your jurisdiction, a parent or guardian must provide consent.

Institutions using 1xSkills are responsible for obtaining required consents from students and ensuring compliance with education privacy laws.

Data Security

We use technical and organizational safeguards to protect your data, but no system is completely secure.

Measures include encryption, access controls, and regular audits.

If a data breach occurs, we will notify affected users and regulators as required by law.

International Data Transfers

Your data may be processed outside your home country, subject to appropriate safeguards.

By using the Service, you consent to transfers of your data to other jurisdictions where we or our service providers operate.

Changes to this Policy

We may update this Privacy Policy. We will notify you of material changes.

Changes will be posted in-app and/or emailed to you.

Continued use of the Service after updates means you accept the revised Policy.

Contact Us

For questions, complaints, or data rights requests, please contact us.

Name: Aakash Roy

Email: support@1xSkills.com

Address: 44, Backary Portion, 2nd Floor Regal Building, Delhi - 110001

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